Townsville & North Queensland · 24/7
Black water is a health hazard, not a mop-and-bucket job. Sewage backups and dirty flood water carry bacteria and contaminants, and they need removing safely, not just soaking up.
Category 3, or black water, includes sewage backups, water from overflowing drains, and flood water that has run across the ground. It can carry bacteria, viruses and other hazards, so it needs handling with the right protection and disinfection.
We remove the contaminated water and any porous materials that cannot be safely cleaned, like soaked carpet and underlay, then clean and disinfect every affected surface and dry the area thoroughly so it is safe to use again.
Wet-season flooding and overwhelmed drains make black water a real risk up here. We respond fast to limit how far the contamination spreads through the property.
Yes. Category 3 water carries bacteria and other hazards and should be handled with proper protection and disinfection, not cleaned up by hand.
Yes. Porous materials soaked by black water usually cannot be saved safely, so we remove and dispose of them correctly, then dry the area.
Yes. We clean and disinfect every affected surface and dry the area so it is safe to use again.
A real person picks up, day or night.