Townsville & North Queensland · 24/7

Emergency Water Damage in Townsville

Water spreading through your place right now? We answer day and night, get there fast, and start pumping it out before the heat turns it into a mould problem.

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A fast response saves the most

With water damage the first few hours decide how much you keep and how much gets ripped out. In Townsville's heat, standing water soaks into floors, plaster and wall cavities, and mould can start within a day. We get to you quickly, stop it spreading, and start drying straight away.

What we do on an emergency callout

Common emergencies we handle

Burst pipes, washing machine and dishwasher leaks, overflowing tanks, air conditioning leaks, roof leaks in the wet season, and flooding from monsoon rain or storms. Whatever the cause, the response is the same: get there fast, dry it properly, restore it fully.

Insurance work welcome

Most water damage is covered by home and contents insurance. We work with all the major insurers, including Suncorp, RACQ, NRMA, Allianz, Youi and QBE. We photograph and record the damage, provide clear reports, and can deal with your insurer directly.

Frequently asked questions

What should I do first in a water emergency?

Stay safe, then turn off the water at your stop tap and switch off power only if it is safe to reach. Then call us so we can start extraction quickly.

Will my insurance cover a burst pipe?

Escape of water from a burst pipe is one of the most common home insurance claims. We document everything and can deal with your insurer directly.

How long does drying take?

Most homes dry in a few days to two weeks depending on how much water there was and what it soaked into. In Townsville's humidity, proper drying matters even more. We monitor moisture and confirm when it is dry.

Water damage does not wait. Neither do we.

A real person picks up, day or night.