Townsville & North Queensland · 24/7 Rapid Response
Flooded home or business? Burst pipe, storm or fire, we get there fast, pump the water out and dry the place properly before it does more damage. Insurance work is no problem.
Townsville sits in the tropics on the Ross River, so every wet season brings heavy monsoon rain and the odd cyclone. Anyone here in 2019 saw how fast water can move through a house. The heat and humidity make it worse, because mould can take hold within a day or two. The first few hours after water gets in are the ones that count.
We cover Townsville and North Queensland for water, flood and fire damage, any hour of the day. That runs from Aitkenvale, Mundingburra and Hermit Park through to Idalia, Annandale, Kirwan and out to Thuringowa. We get the water out, dry the place properly with commercial gear, sort any mould, and deal with your insurer so you are not left chasing the claim yourself.
One team for the whole job, from the first pump-out to the final dry-out and repair.
Burst pipes, leaks and storm water. We get there quick and dry it out before the damage spreads.
Monsoon and storm flooding pumped out, cleaned, and dried right through the structure.
Soot, smoke odour and the water used to fight a fire, all dealt with.
We get rid of the mould and dry out what is feeding it, so it does not just grow back in the heat.
Category 3 water cleaned and disinfected safely.
Industrial dehumidifiers and air movers that dry cavities, not just the surface.
Wet carpet, underlay and subfloor dried fast, so it can be saved.
Fast removal of standing water, whether it is a burst pipe or a flooded house.
Burst pipes stopped, extracted and dried before the damage spreads.
Based in Townsville, covering the whole of North Queensland.
We aim to be at your door within the hour, any time of day or night. With water damage the first hours are the ones that save you money.
We photograph everything and talk to your insurer directly, so that side of it is not your problem.
The same crew that pumps the water out dries the place and handles the repairs. You are not passed between three different companies.
We aim to be on site within the hour for emergencies across Townsville and North Queensland, 24 hours a day. The sooner we start extracting and drying, the more we can save.
Yes. We work with all the major insurers, including Suncorp, RACQ, NRMA, Allianz, Youi and QBE. We document the damage, provide the reports your insurer needs, and can deal with them directly so you are not left chasing a claim.
Every job is different. Emergency make-safe and drying is usually covered by home and contents insurance. We explain the likely cost clearly before any chargeable work begins.
We are based in Townsville and cover the whole of North Queensland, including Thuringowa and the surrounding suburbs. Call us and we will confirm straight away.
Yes. We remove mould caused by water damage and dry the structure properly so it does not come back, which matters in Townsville's humidity.
Yes. A real person answers 24 hours a day, every day of the year, including weekends and public holidays.
A real person picks up, day or night.