Townsville & North Queensland · 24/7
A musty or smoky smell means something is still there. We treat the source rather than spraying over it, so the odour actually goes and stays gone.
A damp, musty smell usually means trapped moisture or mould; a smoky smell means soot and residue. Air freshener only masks it for a day. To clear it for good you have to deal with what is causing it.
We find and fix the source, dry out any remaining moisture or remove the mould, clean the affected surfaces, and then treat the air and materials to neutralise the odour rather than cover it.
The humidity up here makes damp smells set in fast after a leak or flood, and smoke odour hangs around long after a fire. We handle both, as part of the restoration or on their own.
Because it is being masked, not treated. The source, trapped moisture, mould or soot, has to be dealt with for the odour to actually go.
Yes. We clean the soot and residue and treat the odour at source so it does not linger.
Often yes. A musty smell usually points to trapped moisture or mould, which we find and remove.
A real person picks up, day or night.