Townsville & North Queensland · 24/7
Water through your home is stressful enough without fighting your insurer too. We handle the whole thing, from the first pump-out to the final dry-out, and deal with the claim so you do not have to.
When water gets into your home, the clock starts. Up here in the Wet, the difference between keeping your floors and ripping them out can come down to a few hours. We answer day or night, get to you fast, stop the spread and start drying straight away.
The same crew extracts the water, dries the structure with commercial dehumidifiers and air movers, treats any mould, and puts the damage right. You are not handed between three different companies, and you are not left chasing anyone.
Most water damage is covered by home and contents insurance. We work with all the major insurers, including Suncorp, RACQ, NRMA, Allianz, Youi and QBE. We photograph and record everything, provide clear reports, and can deal with your insurer directly so the claim moves along while you get back to normal.
It is not just the building. Where it helps, we dry and recover carpets, furniture and belongings rather than writing them off, and we tell you honestly when something cannot be saved.
Most water damage from burst pipes, escape of water, storms and floods is covered by home and contents insurance. We document everything and can deal with your insurer directly.
We aim to be on site within the hour for emergencies across Townsville, any time of day or night.
No. We provide the reports and photos your insurer needs and can liaise with them directly on your behalf.
A real person picks up, day or night.